Privacy Policy
This policy explains what information Titan Roofing LLC ("Titan Roofing", "we", "us") collects when you request an estimate or contact us, how we use it, and the choices you have.
Who we are
Titan Roofing LLC, 19525 61st Ave NE, Kenmore, WA 98028. Washington contractor registration TITANRL764B4. Phone (206) 591-4015. Email office@theroofingtitan.com.
What we collect
- Information you give us: your name, mobile number, ZIP code, and, if you book an estimate, your address and details about your roof and project.
- Information about your visit: the page you came from, advertising campaign parameters, advertising click identifiers, your browser type and IP address, collected through cookies and similar technologies.
How we use it
- To contact you about your estimate request, schedule your estimate and follow up on it.
- To send text messages you have agreed to receive. See our SMS Terms.
- To measure which of our advertising leads to estimates and completed jobs, and to improve it.
- To keep records of our work and meet our legal obligations.
Text messaging and mobile information
We will not share your mobile number or SMS opt in consent with any third party or affiliate for their marketing or promotional purposes. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information may be shared with service providers who help us deliver messages, such as our messaging platform and carriers, only to provide that service. Text messaging originator opt in data and consent are excluded from all sharing.
Who we share information with
We do not sell your personal information. We share it only with service providers who help us run our business, such as our customer management and scheduling software, and with advertising platforms such as Meta and Google to measure our ads. Information sent to advertising platforms for measurement is sent in a hashed form where the platform supports it. We may also disclose information when the law requires it.
Cookies
Our pages use cookies and similar technologies, including from Google, Meta and Microsoft Clarity, to understand how visitors arrive, how they use the page and whether our advertising works. Microsoft Clarity records how visitors move through the page, such as scrolling and taps; anything typed into our estimate form is masked and never recorded. You can block or delete cookies in your browser settings. The pages still work without them.
How long we keep it
We keep your information for as long as we need it to provide our services, keep business records and meet legal requirements, then delete or anonymise it.
Your choices
- Reply STOP to any text message to stop receiving texts.
- Ask us what information we hold about you, or ask us to correct or delete it, by emailing office@theroofingtitan.com or calling (206) 591-4015.
Children
Our services are for homeowners. We do not knowingly collect information from anyone under 18.
Changes
If we change this policy we will post the new version on this page with a new effective date.
Contact
Titan Roofing LLC, 19525 61st Ave NE, Kenmore, WA 98028. (206) 591-4015. office@theroofingtitan.com.